Shipping & Returns
Shipping & returns
Easy shipping, simple returns
Everything you need to know about getting your order, and what to do if something isn't quite right.
- Free shippingon orders $100+
- 14 daysto start a return
- Store creditfor approved returns
Shipping
- $5.99 flat-rate US shipping, or free on orders over $100.
- Orders are processed and shipped within 1–2 business days.
- Custom graphic orders take 7–10 days.
- Free local pickup at our Green Bay store. Choose it at checkout and we'll email you when it's ready.
Returns
- Start a return within 14 days: from delivery for shipped orders, or from your "ready for pickup" email for pickup orders.
- Approved returns are issued as store credit.
- Items must be unworn, unwashed, scent-free, pet-hair free and have tags attached.
- Sale items and Self Care products (Aura by GEM and Winter Creek Farms) are final sale.
- Shipping costs are non-refundable and return shipping is paid by the buyer. Local? Drop your return off in store during business hours.
- Item arrived defective? Let us know within 3 days of receiving it.